FAQs

How much capital do I need to open a PETstock Franchise?
The all inclusive cost of a franchise ranges from $500,000 to $600,000. This includes store fit-out, equipment, training and all other fees and charges.

Where can I get finance?
PETstock are a preferred franchisor of the ANZ bank, which gives prospective franchisees the ability to borrow up to 50% of the amount required to open a PETstock Franchise.

What percentage of the startup cost relates to plant and equipment?
Approximately half of the startup costs relate to an investment in capital items, such as forklifts, racking and shelving, aquarium display tanks, computers and shop fit out.

How much stock does a store carry?
Depending on the stores size, the stock value can range between $150,000 to $200,000 dollars. Stock turns can be as high as 12 times per year but as low as 6 in some stores.

Are PETstock stores profitable?
With 59 stores across Australia we have plenty of data to share with you. Less than 10% of stores trade below breakeven in the first six months of trading. Some of these stores go on to be profitable, whilst others undergo a continual review of their performance.

Is PETstock a member of the Franchise Association?
PETstock has been a member of the Franchise Council of Australia since 2003.

Do franchisees get exclusive rights to a territory?
Yes. As part of the negotiation process boundaries are established which then form part of the Franchise Agreement.

What support can I expect from of the franchisor?
PETstock prides itself on being one big family. This means that we aim to provide the best support we possibly can through the good times and the bad. We are very generous with our time and support and we understand that true success will come from the growth of others around us.

What wages can the business support?
This very much depends on the success of the store and its overheads. We have had stores that have been able to draw out as much as $100,000 over and above the Managers wage, all within the first eighteen months. Whilst other stores have not been so well managed.

Can we run a vehicle through the business?
As part of the journey you will have an opportunity to include various elements to your forecasts and budgets. All Managers use a company vehicle of some description. Decisions like these are very much left to individuals.

What will our ROI be?
The best within our group is 20% per annum. Average results have been less than 5%.

What is the length of, difficulty of and costs of training?
PETstock offers the latest in on-line training technology. This is available over the internet (min. service required 512/256). On-line training will require approximately 6-8 hrs of your time. The other component of our training is hands on in store. New team members should undertake at least 1 month training at various stores, this gives them the opportunity to see first hand what is required of store managers and helps in formulating a successful business plan.

What sort of ongoing support do we get?
The PETstock Group has a team of specialists available to help and support you through every step of the journey. Combine this with a family of stores and there is no end to the support available within the group.