Client's Testimonials
Dear Ian,
Thank you for having such a wonderful business as this, which can bring some dignity and peace to the special animals that we love. Our pets are much more that just pets, to most people they are a part of the family as was my beloved boy Jake.
I was extremely distraught and despairing as to how I could provide a proper and dignified send off to my boy, until I came upon your website and then spoke to you personally and you were very compassionate and understanding and could give my some peace of mind.
I have spent many weeks in tears and was very grateful to have my boy back and the poem that you provided me with also was a great comfort and support and had me look at everything in a different way, as at that stage I did not care or even want to continue life without my ‘Big Hairy Bear’.
You are a very sincere and special person to be able to provide this service and I will be greatly indebted to you. Thank you so much for everything, I will be certainly recommending you to anyone seeking this sort of service and to other pet owners that I know.
Jake would have been thankful that someone as caring as his mummy was looking after him and providing him with the comfort that he had got used to.
Ian you are a remarkable person and I do not know how I could ever fully express my gratitude, thank you so much.
Jenni & Anthony
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Dear Ian,
I want to thank you for the kindness and care you gave me when my darling Alfred Winston Barker passed away.
I couldn't express adequately the loss I was and still am feeling , but you knew exactly how ,and what, I was feeling when you said the following, "You may feel as if you are a bit empty or there is an emptiness in your life at the moment" "But that is not unusual when you lose someone who is so precious to you".
Those words summed up everything for me and your few minutes of allowing me to express my grief without feeling embarrassed,have made the understanding of what has happened much easier to cope with.
Your professionalism, care and attention made the choice of what to do for Alfred very easy under sad circumstances, I would and will recommend anyone in the same situation to contact you and have done so already.
I hope you'll use my words on your testimonial page so other people in grief, of losing their beloved fur babies, can be assured that the service "Pets in Heaven" promises, is exactly what is delivered.
Warm regards
Jewel Dornin
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Dear Ian,
It's been 7 weeks now since we said goodbye to our darling girl Dana , our 11 1/2 year old dog, whom we lost to cancer on 31st May 2009. When we knew her time was approaching, we searched for a suitable service on the internet and we could not go past Pets In Heaven. Everything was so caring and dignified for our girl's last journey and we felt confident that she would be treated with the respect she deserved. Ian was so nice and genuine and we are so glad that we chose him to look after Dana in those final days. It's good to know that there is a funeral service available who really care about how our furkids are treated. I could tell that Ian sympathised with what we were going through, our loss and devastation in losing Dana, having been in that situation himself, losing his beloved Tyson. I would highly recommend Ian and his wonderful Pets In Heaven to anyone who wishes to give their pet a dignified and caring final farewell.
Liz, Chris, Scully and Angel Dana
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Dear Ian
I wanted to say thank you so much for looking after Bear the way you did,( sorry its a bit delayed but has taken me a bit to be able to think of Bear without to many tears). You made the whole process so much easier and it was nice to be able to talk to someone that understands how much my boy ment to me, he was much more than just a dog.
Your understanding and compasion at such a difficult time really ment alot, I knew Bear was treated with respect and love all the way. I would highly recommend you to anyone that wanted to have a pet cremated, knowing there "fur baby" was in the best of hands.
Big thankyou's again
Kindest regards leisl wood :)
( rest in peace Bear my corgi)
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Hello Ian
Thank you so much for helping us with Jasper . His passing (at the tender age of three years) has left us with a sadness we never anticipated for many years to come. However, our ordeal was lessened by your sensitivity and kindness. Jasper was a very fine little chap who brought a great deal of joy to our lives, and there is some peace in knowing that his transition was honoured with the respect and dignity he deserved. You offer a wonderful service to people who truly open their hearts to furry friends.
Kind regards
Zrenrah and Thelma
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Dear Ian and Pets In Heaven,
I would like to thank you for your kindness and compassion when you assisted me with organising my baby boy CUBA 's cremation.
As you know it was a very stressful and emotional time for me when Cuba unexpectedly passed away due to a snake bite. It was a horrible day for me when I took Cuba to the Vet and he passed away on the way there.
My goodbye's to Cuba at the Vet clinic, and was then advised of my options from there on, either taking Cuba back home and burying him or the vet would arrange for cremation or burial. I went home leaving Cuba with the vet to be buried, and in a few hours I changed my mind as I did not want him buried in an unknown location. I went onto your website and read through all the information, and I could see that you are genuinely caring not just a man running a business, I called you and you were so understanding and informative, you helped with all my questions and helped me pick the most suitable urn to have Cuba's ashes to rest.
When you came to my house to return Cuba I was very touched with everything. The urn with Cuba's photo was perfect, and the poem was very touching it made me cry but also happy knowing that Cuba is now resting and that we will meet again. Cuba was a great boy, he was my first pet dog that I got on my own that was my full responsibility, he was my child, my Fur baby as you say. He was always looking out for me and was very protective. Having Cuba in my life made me very happy, so I am very very glad that I had time to think about my options with the vet and found Pets In Heaven.
Thank you very much Ian, for your efforts with taking care of Cuba and myself, I feel happy I made the right choice.
Love from Nee
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Thanks a million Ian, you were so understanding, sometimes people do not understand how bad it feels to lose a special pet. I thank you for being "human" Marg and Dave Read in remembrance of our darling Scottie.
Bonnie
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To Dear Ian,
Pete, Tori, Jake and I would like to thank you and we will be forever grateful for the loving service you provided. As you know our Cosmo passed away unexpectedly and was taken from us far too soon, we thank you for showing Cosmo the respect and dignity he deserved on his final journey, its comforting to know that your out there offering these services as most of us our so grief stricken to think clearly, but you guided us and gave us the time to grieve and for that we'll be forever grateful. Cosmo can now be still a very much part of our lives and its comforting to know he will come with us no matter where we go. Your "In loving Memory" and 'The Rainbow Bridge" was the biggest helf and comfort to us all in helping us to accept our loss.
Once again thank you Ian for loving our pets like your own.
Mary Wolfe
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Telephone Number
www.petsinheaven.com.au
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