Boarding Conditions

By: Best Friends

Arrival & Departure Times

• Charges include the day of arrival irrespective of the time of arrival.
• We request that wherever possible delivery and collection of pets takes place before 4:00 PM. our closing time of 5:00 PM is strictly adhered to!
• There is no charge for the day of departure if pets are collected by 1:00 PM after this time an additional day is charged.

 

Bedding & Toys

• Bedding and toys (with the exception of human style Bean Bags and Doonas for Dogs) are welcome.

 

Exercise

• Dogs have daily access to grassed or pebbled exercise yards for a minimum of 1 hour per day (weather permitting).
• Long term cat boarders (commencing week two) have 30 minutes in our Outdoor Cat Play area every third day. Additional periods and shorter term boarders are charged two dollars per session.

 

Grooming

• Grooming of boarding dogs, cats is not included in the cost of boarding but is available at extra cost.
• Maintenance grooming during long stays can be arranged depending on the Breed and coat type.
• Five percent Discount on the base grooming cost is given for every day of Boarding. This does not include dematting if the coat is in bad condition on arrival.

 

Heating

• Heating in the form of infrared Heat Lamps is available at extra cost. ($1:00 per Day inc GST).

 

Medication

• Medication in accordance with clients’ instructions will be administered. In the event of any illness or injury (unless immediate emergency treatment is required) will be referred to the clients own Veterinarian.

 

Playmates

• If requested by clients, Dogs may have a playmate in the Exercise yard this depends upon two such Dogs of a compatible nature being boarded at the same time and cannot be guaranteed.

 

Rates

• All Boarding Rates are per Dog or Cat per Day.

 

Runs

• All pets are housed in their own individual runs except where two or more Dogs or Cats from the same household may, at the Clients’ request, be housed together. Dogs in the Kennels and Cats in the Cattery.

 

Vaccinations

• All Dogs and cats are to be vaccinated, Dogs to a level of C5 or equivalent and Cats to FE3 level. Proof of vaccination is required; if no vaccination certificate is available we will ring the vaccinating Veterinarian to confirm level and currency. No clients’ word is ever taken as proof of vaccination, and no pet accepted without these levels of protection.